Privacy notice

We are glad that you have shown interest in our company and visited our website. In relation to our main business activity – trading with (mainly) metalworking machines and spare parts and providing our service and assistance – we are in active communication and collaboration with our customers, suppliers, business partners and other entities such as the national and municipal government authorities.
By fulfilling our company functions we are using personal data. The processing of personal data is governed by the General Data Protection Regulation 2016/679 (better known as the GDPR). With regards to GDPR we would like to inform you as follows:

Identity and contact details of the data controller

Trima Plus Ltd
23A Kyustendil Str
1680 Sofia
Tel. 00359 2 8506175

Basis for using personal data

We shall collect and process your personal data in relation to our business activity on basis of Art. 6 (1) of GDPR and in particular on the following basis:

  • compliance with legal requirements or obligations applicable to our company
  • for establishment of a contract and the fulfillment of the contractual obligations
  • explicit consent provided by you
  • for the purposes of the legitimate interest of our company

Purposes for collecting, processing and storing your personal data

We shall use your personal data for the purposes in relation to our main business activity including for the following purposes:

  • operating, maintaining and improving our website
  • electronic communication
  • processing inquiries and requests for quotation
  • fulfilling contracts
  • buying and selling products and services
  • provision of support and assistance
  • accounting purposes
  • statistical purposes
  • information security
  • fulfilling the obligations to the National Revenue Agency, the Ministry of Interior and other governmental or municipal authorities

Personal data

Personal data means any information relating to an identified or identifiable natural person (“data subject”).

We shall collect or process only basic personal data about you which does not include any special types of information. This does however include name, address, email, telephone etc.

We shall not collect or process sensitive personal data (such as racial or ethnic origin, political, religious or philosophical beliefs, political or trade union membership, genetic and biometric data, health data, or data on sexual life or sexual orientation).

We shall not implement or use any tools for automated decision making and profiling.

Collection of general data and information

When you visit our website, our web server collects some general data and stores that information in server log files. This information may include: date and time of access to the website, IP address, browser type, operating system, visited page and other similar technical information. This data is anonymously collected and it does not draw of any conclusions about the data subject.
We use the server logs to analyse if our website is working properly and to ensure its proper maintenance, to optimize the content of our website and to detect potential attacks on our IT infrastructure. In case of a cyber-attack we shall provide law enforcement authorities with the information necessary for criminal prosecution. Otherwise, we shall not share this information with third parties.

Contact possibility via the website

Our website offers you the possibility to contact us by using the contact form or to send us directly e-mail. When you send us a message via the contact form or by email, we store your data so we can process your inquiry and to contact you for any further questions. Such personal data is sent to us on a voluntary basis.

How long we keep information

Trima Plus will retain your personal information for as long as reasonably necessary for legitimate business purposes.

What are your rights

The GDPR provides the following rights for individuals:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • The right to withdraw consent (where applicable)

If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us to investigate the matter. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Commission for personal data protection (